Terms of Service

1. Agreement to Terms

By accessing or using SubClause ("the Service") at subclause.app, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. The Service is operated by SubClause ("we," "us," or "our"). Questions can be directed to info@subclause.app.

2. Description of Service

SubClause provides an AI-assisted Subcontractor Quality Control Program (SSQCP) document generation service. You upload a contract PDF and provide project information; the Service processes your inputs and produces a customized SSQCP document in PDF format.

The Service is intended for use by construction professionals. It does not constitute legal advice, engineering advice, or a guarantee that any generated document will be accepted by a general contractor, owner, or regulator. You are responsible for reviewing all output for accuracy and compliance with applicable project requirements before use.

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into contracts on behalf of yourself or the company you represent. By using the Service, you represent that these conditions are met.

4. Payment and Fees

Access to generated documents requires payment. Current pricing is displayed at the time of purchase. All payments are processed securely through Stripe. By completing a purchase, you authorize the charge to your payment method.

No refunds. Because the Service delivers a digitally generated document upon payment — and you can review the extracted data before purchase — all sales are final. If you experience a technical failure that prevents delivery of your document, contact us at info@subclause.app and we will resolve it.

We reserve the right to change pricing at any time. Price changes do not affect transactions already completed.

5. Your Content and License

You retain all ownership rights to the contract PDFs you upload and the SSQCP documents generated from your inputs. By uploading content to the Service, you grant us a limited, temporary license to process it solely for the purpose of generating your document.

Uploaded contract PDFs are deleted from our servers immediately after analysis is complete. Generated SSQCP PDFs are stored for 30 days and then permanently deleted. We do not use your content to train AI models or share it with other users.

6. Acceptable Use

You agree not to:

• Upload content you do not have the right to share (e.g., confidential documents you are not authorized to process)
• Attempt to reverse-engineer, scrape, or extract data from the Service in bulk
• Use the Service to generate fraudulent, misleading, or deceptive documents
• Circumvent payment by exploiting technical vulnerabilities
• Upload malicious files or engage in any activity that could harm the Service or other users
• Resell or sublicense access to the Service without our written permission

We reserve the right to suspend or terminate accounts that violate these terms without notice.

7. AI-Generated Content Disclaimer

Documents produced by SubClause are generated with the assistance of AI. AI-generated content may contain errors, omissions, or inaccuracies. Generated SSQCPs are drafts intended to accelerate your workflow — they are not a substitute for professional judgment.

You are solely responsible for reviewing and validating any generated document before submitting it to a general contractor, owner, or regulatory body. SubClause makes no warranty that any generated document will be accepted or will meet any specific project, contractual, or regulatory requirement.

8. Intellectual Property

The SubClause name, logo, website design, software, and underlying systems are our intellectual property. Nothing in these Terms grants you a license to use our branding or technology beyond what is necessary to use the Service.

Generated SSQCP documents derived from your uploaded content belong to you. We claim no ownership over the output.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY GENERATED DOCUMENT WILL MEET YOUR SPECIFIC REQUIREMENTS.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SUBCLAUSE AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, PROJECT DELAYS, CONTRACTOR DISPUTES, OR DOCUMENT REJECTION — ARISING OUT OF YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless SubClause and its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third party's rights.

12. Third-Party Services

The Service relies on third-party providers including Stripe (payments), Anthropic (AI processing), and Resend (email delivery). Your use of the Service is subject to their respective terms of service and privacy policies. We are not responsible for the acts or omissions of these providers.

13. Document Availability

Generated documents are stored on our servers for 30 days from the date of generation and are then permanently deleted. It is your responsibility to download and save your documents within this window. We are not liable for loss of documents that have passed their retention period.

14. Termination

We may suspend or terminate your access to the Service at our discretion, with or without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Service ceases immediately.

You may stop using the Service at any time. Provisions of these Terms that by their nature should survive termination (including Sections 7–11) will survive.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Virginia, without regard to its conflict-of-law provisions. Any dispute arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in Virginia, and you consent to personal jurisdiction in those courts.

Before initiating any formal proceeding, you agree to contact us at info@subclause.app and attempt to resolve the dispute informally for at least 30 days.

16. Changes to These Terms

We may update these Terms from time to time. We will notify registered users of material changes by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. The date at the top of this page reflects the most recent update.

17. Contact

Questions about these Terms: info@subclause.app